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WeaveCycleAI Returns Inspection

For Shopify fashion brands

Returns cost you twice. Get some of it back.

Once when you refund, and again when good stock is written off. WeaveCycle checks returns before the refund and sends every item to the outcome that recovers the most.

The same job, two ways

What changes when you switch it on.

Refunds

Without WeaveCycleRefund first. Find out later what actually came back.

With WeaveCycleThe photo is checked against the exact variant ordered, before you refund.

Decisions

Without WeaveCycleEach return is judged by whoever picks it up.

With WeaveCycleYour written policy decides the same way every time. AI never overrides it.

Returned stock

Without WeaveCycleBack on the shelf or in the bin, by default.

With WeaveCycleRouted to resale, repair, refurbish, recycle or restock — wherever it recovers the most.

Team time

Without WeaveCycleSpreadsheets, inbox threads, and status chasing.

With WeaveCycleOne queue. Clear-cut returns settle on your rules; people handle the rest.

Insight

Without WeaveCycleNo idea what returns are worth, or why they happen.

With WeaveCycleRecovered value, top return reasons, and the products driving them.

Sustainability

Without WeaveCycleNothing to show for it.

With WeaveCycleEstimated CO₂e avoided, with a published method behind the number.

AI photo inspection

Check the item before you refund it.

Compared against what they ordered

The customer's photo is checked against the catalog image of the exact variant on the order, so a different color comes back as a mismatch.

Before the money leaves

You see a condition grade, whether it is your product, and whether the photo supports the reason — while the refund is still a decision.

Your rules still decide

Eligibility and refund amounts come from your written policy. The AI advises; it never overrides.

How AI inspection works

In the review queue

Utility jacket — Rust / L

product: mismatchcondition: Creason: unsupported

Photo shows a blue jacket; the order was placed for Rust. Heavy wear on both cuffs.

⚠ AI flagged a product mismatch — consider rejecting this item.

Plans

What your subscription gets you.

AI photo inspection is included on every plan. Prices in USD, excluding tax.

Starter

Freeforever

Run real returns through it before you pay anything.

  • 1 store, 25 returns a month
  • Branded customer return portal
  • Your policy decides every return
Start free

Growth

$89per month · 1 store

The whole product, for one store.

  • 500 returns a month, then $0.10 each
  • Live Shopify sync
  • Recovery analytics and return-reason insights
Start with Growth

Multi-store

From $169per month · 2+ stores

Several stores on one account.

  • Everything in Growth, for every store
  • Portfolio console across your stores
  • Per-store price falls as you add stores
Price your stores
See full pricing and the store calculator

Common questions

Before you sign up.

Does AI decide who gets a refund?

No. Your written return policy, applied by fixed rules, decides eligibility and the refund amount. The AI inspects photos and suggests; your team makes the call.

What if the AI isn't sure?

It says so — a verdict can come back as unclear, and the item goes to a person. If inspection is unavailable, the return still goes through and the item simply waits for a human to grade it.

Is my customers' personal data sent to the AI?

Names and email addresses are never sent. The model sees the return photo, the product, and the reason given.

Do I need a developer?

No. You connect Shopify from your workspace and add a Start a return button to your theme.

Can I try it for free?

Yes. Starter is free forever — one store and 25 returns a month, no card. Move to Growth when you need more.

What if I run more than one store?

From two stores you are on Multi-store: the same product for each store, a portfolio console to see them side by side, and a lower price per store as you add more.

Trust for EU merchants

Clear about data, security, and where AI is used.

Get started

See it on your own returns.

Start free with one store and 25 returns a month, or book a call and we will walk through it on your catalog.